WARRANTY POLICY | TIRE MANUFACTURERS IN INDIA

WARRANTY STATEMENT
WARRANTY PERIOD
WARRANTY PROCESS
TERMS & CONDITIONS
Passenger Car Tyres

Every effort is made by the company to secure the highest possible standard of excellence of both material and workmanship. The company will not be liable for any claim whether arising in contract or in tort for any injury, loss or damage caused to any person or property by or arising out of the use of any company product.
Without prejudice to the above paragraph JK Tyre tyres & tubes are warranted against manufacturing defects arising out of any deficiency in design, Manufacturing, material or workmanship.
Tyres accepted under warranty claims will be replaced on pro-rata wear based on percentage of tread wear , on the basis of measurement of remaining Tread depth.
Warranty claim findings made by JK Tyre Technical Service Personnel or Trained and Authorized Personnel would be final and binding to all concerned.

Product Category	Warranty Period
Truck/Bus Bias/ Radial Tyres	For a period of three years from the date of manufacture or from the date of invoice (Proof of purchase is required), or till the tyre tread is worn up to Tread Wear Indicators (TWI), which ever is earlier, irrespective of kilometer covered.
LCV/JEEP Tyres (Bias & Radial)	For a period of three years from the date of manufacture or from the date of invoice (Proof of purchase is required), or till the tyre tread is worn up to Tread Wear Indicators (TWI), which ever is earlier, irrespective of kilometer covered.
Passenger Car tyres (Bias & Radial)	For a period of five years from the date of manufacture or from the date of invoice (Proof of purchase is required), or till the tyre tread is worn up to Tread Wear Indicators (TWI), which ever is earlier, irrespective of kilometer covered.
SCV Tyres (Bias & Radial)	For a period of three years from the date of manufacture or from the date of invoice (Proof of purchase is required), or till the tyre tread is worn up to Tread Wear Indicators (TWI), whichever is earlier, irrespective of kilometer covered.
2/3 Wheel Tyres	For a period of Six years from the date of manufacture or from the date of invoice (Proof of purchase is required), or till the tyre tread is worn up to Tread Wear Indicators (TWI), whichever is earlier, irrespective of kilometer covered.
Farm tyres	With effect from April 2021 production, for a period of Seven years from the date of manufacture or from the date of invoice (Proof of purchase is required), or till the tyre tread is worn smooth, whichever is earlier, irrespective of kilometer covered.
OTR tyres (Replacement& OE only)	For a period of five years from the date of manufacture or from the date of invoice (Proof of purchase is required), or till the tyre tread is worn up to 3MM,reamaining non-skid depth, which ever is earlier, irrespective of hours /kms covered.
All tubes (Truck & LCV)	JK Tyre Tubes are warranted for a period of two years from the date of manufacture irrespective of kilometer covered.

Tyre warranty is applicable to the first owner of the product.
Warranty claims will be routed through OEMs/OEM’s Dealer, JK tyre authorised dealers to the nearest JK Tyre office with a OEM/dealer warranty form/letter/telegram or email.
Tyre/tube under complaint will be examined by Service personnel or JK Tyre authorized personnel and the decision will be taken at the time of inspection.
Warranty claim findings made by JK Tyre service personnel or trained or authorized personnel would be binding.

CONDITIONS -NOT ENTITLED FOR WARRANTY

Tyres worn beyond tread wear indicator
Tyres with road hazard damages (thru cuts, external injuries, impact break, punctures, repairable or not repairable)
Damages on account of incorrect mounting /demounting, improper wheel alignment, balancing.
Tyre damage due to vehicle mechanical irregularities.
Tyres fitted with vehicles carrying of overload , running with high speeds or tyres with under inflation/over inflation.
Tyres which have not been fitted in accordance with the technical recommendations of the company as published from time to time or recommended care and maintenance.
Tyres damage on account of accident, fire, chemical explosion, tyre alteration or vandalism.
Tyres with Ply/Cords exposed, repaired or retreaded .
Tyres with severe uneven wear/ misalignment (MAL) wear.
Tyre defects due to climatic conditions, ozone and improper storage.
Tyres purchased from unauthorized or second hand dealers.
Warranty is limited only for manufacturing defects as stated in warranty statement.
This warranty is only applicable in India.
The company reserve the right to change or modify the terms and conditions of aforesaid warranty policy without having any obligation or notice.

DISCLAIMER

Warranty does not provide compensation for any direct or indirect losses, damages incurred on account of tyre failure or any expenses towards tyre mounting demounting , alignment, balancing etc.
This warranty is only for the product under complaint and if the tyre is accepted under warranty the companion tyre or the other vehicles components will not be considered for warranty.
The company reserve the right to change or modify the terms and conditions of aforesaid warranty policy without having any obligation or notice.

JK ASSURE WARRANTY ON PASSENGER CAR TYRES

Sizes Covered	Customer friendly unconditional warranty on the entire Passenger Car Tyres Domestic Range
Entitlement	Pro-rata adjustment up to 50% tread wear for non-manufacturing defects
Defects Conditions Covered	All non-manufacturing defects rendering the tyre unserviceable and unusable except for the conditions mentioned below.
Defects Not Covered:	Intentional Damages Scoring Damages Gaiter Damage Nail Hole/Puncture Uneven wear/Misalignment wear Serviceable conditions/Repairable Damages Which Don't Make Tyre Unserviceable Wrong Application/Fitment
Validity	2 years from the date of manufacture or up to 50% tread wear, whichever is earlier wef July 2019 production (WWYY-2719) onwards. Not Valid on 195/80R15 106Q LT Brute & 215/75R16 10PR. Tyre warranty registration is mandatory for JK Assure

STANDARD WARRANTY ON PASSENGER CAR TYRES

Age limit for warranty claim (from the date of manufacture or pattern worn upto TWI , whichever is earlier) – 60 months / 5 years
% tread wear for FOC Adjustments for manufacturing defects – FOC Adjustment Upto 15% tread wear
Maximum Chargeable % Wear – 85%

Disclaimer

Warranty does not provide compensation for any direct or indirect losses, damages incurred on account of tyre failure or any expenses towards tyre mounting demounting , alignment, balancing etc.
This warranty is only for the product under complaint and if the tyre is accepted under warranty the companion tyre or the other vehicles components will not be considered for warranty.
The company reserve the right to change or modify the terms and conditions of aforesaid warranty policy without having any obligation or notice.